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Customer Success Manager

Austin, Texas
US$55000 - US$85000 per annum + $55,000 base with $30,000 OTE (uncapped!)
Permanent, Hybrid
Date posted:
28 May 2026
Reference:
PR-1501104

Job Title: Customer Success Manager

Salary: $55k basic, $30k OTE

Sector: Tech

A Tech enterprise that emerged a little over ten years ago, but is now an institution across the USA, parts of Europe and Asia, is growing in multiple markets and geographies.

They're looking for a sizable number of CSMs to come in and grow their book of business - successful candidates will be joining as part of new teams!

Customer Success Manager Package:

  • Competitive salary of $55k
  • Excellent OTE taking your earnings between $30k in your first year
  • Excellent scope for progression to roles such as: AE, AM, Team Lead and more!
  • 401(k) contributions
  • PTO allowance
  • Full tech stack provided

Successful candidates will possess a natural flair for engaging with people, they'll employ a consultative approach with their customers as the face and mouthpiece of the company's prestigious brand. You'll enjoy an autonomous role in which you decide your own progression based on your strengths and interests.

CSM Role:

  • Acquire a comprehensive knowledge of the company, its marketplace, competitors and target client
  • Undertake effective territory planning and preparation - determine when and which clients/prospects to visit to ensure opportunity is capitalised upon
  • Regularly speak to prospects over the phone and travel to client sites in order to maintain relationships, overcome objections and educate them on the company's value proposition
  • Implement marketing and category initiatives throughout your customer base
  • Manage and monitor the performance of sales throughout your assigned territory
  • Closely observe the company ethos when attending regional and national conferences, networking with existing clients in order to further business generation

Requirements:

  • A bachelor's degree
  • Possess exceptional communication and interpersonal skills
  • Self-motivated, with a strong desire to succeed
  • Confident with good presentation skills
  • A strong work ethic with a positive outlook

Equal Opportunity Employer Notice:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Pareto - A Randstad company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Applications accepted on an ongoing basis until filled.

Customer Success Manager
Austin, Texas
US$55000 - US$85000 per annum + $55,000 base with $30,000 OTE (uncapped!)
Permanent

Job Title: Customer Success ManagerSalary: $55k basic, $30k OTESector: TechA Tech enterprise that emerged a little over ten years ago, but is now an institution across the USA, parts of Europe and Asia, is growing in multiple markets and geographies.They're looking for a sizable number of CSMs to come in and grow their book of business - successful candidates will be joining as part of new teams!Customer Success Manager Package:Competitive salary of $55kExcellent OTE taking your earnings between $30k in your first yearExcellent scope for progression to roles such as: AE, AM, Team Lead and more!401(k) contributionsPTO allowanceFull tech stack providedSuccessful candidates will possess a natural flair for engaging with people, they'll employ a consultative approach with their customers as the face and mouthpiece of the company's prestigious brand. You'll enjoy an autonomous role in which you decide your own progression based on your strengths and interests.CSM Role:Acquire a comprehensive knowledge of the company, its marketplace, competitors and target clientUndertake effective territory planning and preparation - determine when and which clients/prospects to visit to ensure opportunity is capitalised uponRegularly speak to prospects over the phone and travel to client sites in order to maintain relationships, overcome objections and educate them on the company's value propositionImplement marketing and category initiatives throughout your customer baseManage and monitor the performance of sales throughout your assigned territoryClosely observe the company ethos when attending regional and national conferences, networking with existing clients in order to further business generationRequirements:A bachelor's degreePossess exceptional communication and interpersonal skillsSelf-motivated, with a strong desire to succeedConfident with good presentation skillsA strong work ethic with a positive outlookEqual Opportunity Employer Notice:Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Pareto - A Randstad company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.Applications accepted on an ongoing basis until filled.

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New York
US$60000 - US$80000 per annum + $60,000 base & $15,000-$20,000 OTE
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Austin, Texas
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Permanent

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North Carolina
£140000 - £150000 per annum
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